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FitSM
Learn how to manage IT services with a pragmatic and lightweight standard.
FitSM is a lightweight standards family aimed at facilitating service management in IT service provision, including federated scenarios. FitSM training aims at providing those involved in operating federated infrastructures with the professional skills they need in order to effectively manage their services.
FitSM professional training is certified by TÜV SÜD, a global leader in standardisation and certification. The qualification programme offers three training levels: Foundation, Advanced and Expert.
To request a training you need to:
- Choose the training courses that best fit with your needs below.
- Add the courses to the cart.
- Go to the cart and submit your order.
- You will receive an email summarising your order.
- You will be contacted by the EGI support team.
Showing 1 - 5 of 5 items
FitSM Foundation Level
Target audience
- All individuals involved in the provisioning of (federated) IT services
- Candidates who wish to progress to advanced level of the qualification and certification scheme
Advanced Level in Service Planning and...
Target audience
- Individuals aiming to fulfil a coordinating role in the ITSM processes related to the planning and delivery of IT services
- Candidates who wish to progress to expert level of the qualification and certification scheme
Advanced Level in Service Operation and...
Target audience
- Individuals aiming to fulfil a coordinating role in the ITSM processes related to the operation and control of IT services
- Candidates who wish to progress to expert level of the qualification and certification scheme
Expert Level
Target audience
- Individuals aiming to fulfil the role of internal or external consultant or auditor in the topic area of IT service management (ITSM).
Expert Bridge
Target audience
- Individuals aiming to fulfil the role of internal or external consultant or auditor in the topic area of IT service management (ITSM).
Showing 1 - 5 of 5 items
